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Water Sewer Protection Plans

 

Section 23-172 of the New Britain code of ordinances states that “any and all maintenance and repair of the water service line between the water main in the street and the water meter is the responsibility of the owner of the property it serves”. That means if your water service line should spring a leak, you are responsible for the repair costs—and they’re not covered by most homeowners insurance.*

With the approval of the common council, in addition to our Safety Valve® Water Line Protection Plan, we are now also offering a Sewer Line Protection Plan. This plan includes up to $5,000 in external sewer line repair services annually. This plan covers the wastewater pipe leaving your home and connecting to city sewers.

Now the New Britain common council and the New Britain board of water commissioners have endorsed a plan to help you protect yourself from this risk. For one low annual fee, the Safety Valve® Water Line and Sewer Line Protection Plan relieves you from the headache of trying to find a reliable contractor in an emergency.

Please use these links for additional information, coverage details and service agreements. You can also visit their website at www.safetyvalveplans.com or call 1-800-713-1613 to enroll or to request a mail-in enrollment form.

  • Water Line Protection plan information

      LETTER FROM NEW BRITAIN

      WATER PLAN BROCHURE

      WATER PLAN SERVICE AGREEMENT

  • Sewer Line Protection plan information

      LETTER FROM NEW BRITAIN

      SEWER PLAN BROCHURE 

      SEWER PLAN SERVICE AGREEMENT