Welcome to the City of New Britain, Department of Information Technology.
The Information Technology Division is responsible for the management and operation of the City’s information systems used to advance the mission of each city department and the objectives of the elected officials.
The Information Technology Department is tasked to safeguard the integrity of information critical to the operation of the city and its partners in public service. The division delivers efficient, effective and reliable enterprise wide technology solutions and services in a cost effective manner, analyzes application requirements, develops strategic and tactical information service plans; it implements information systems, enforces municipal information policies, and proactively reports policy and practice exceptions.
The Information Technology Department recommends the selection of equipment and services to process data and ensures the proper operation of software, hardware, and networks. It provides guidance on citywide initiatives, especially those which require multiple department involvement, outside organizations and multiple funding sources.
This department works closely with City-wide users and participates in progressive and collaborative ventures with peers in regional and state agencies.
27 West Main Street, Room 308
New Britain, CT 06051