The key sidewalk issues reported to Public Works are:
Sidewalk tree root damage
Snow & ice removal
All of these sidewalk issues are significant because they create unsafe conditions which have resulted in claims against the City. The financial impact is subsequently felt by taxpayers who ultimately absorb the cost through taxes. Property owners need to participate in maintaining and repairing public sidewalks if lawsuits are to be avoided.
If a sidewalk is in need of repair the owner must hire a City of New Britain licensed contractor and pay for sidewalk replacement directly. The owner is advised to check with Public Works to insure the contractor is properly licensed and permitted.(Sec. 21-73)