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Utilities Division

Key Contacts:

Ramon Esponda, Deputy Director of Public Works, Utilities Division Manager
Chris Polkowski, Superintendent of Utilities Division

Public Works Utility Division is led by Ray Esponda and Chris Polkowski, and based out of 1000 Shuttle Meadow Avenue.  Ray and Chris are supported by a staff that includes water treatment plant operators, meter staff, water & sewer utility workers, caretakers, and equipment operators.  This City’s utility operations are the most complex operations managed by the Public Works Department, and include managing the City’s state of the art Water Treatment Plant which was constructed in 2004 at a cost of approximately $60 million dollars.  The water operations also include six reservoirs, three large volume water storage tanks, six pumping stations, three well fields, 6,000 acres of watershed land, 271 miles of pipe, 1,852 hydrants, and water meters serving over 17,500 customers.  In addition to the water operations, the Utility Division also manages operations related to City’s sanitary and storm water utilities which involve over 5,400 catch basins, manholes, and over 350 miles of pipe.

Latest Annual Water Quality Report

Contact Us

Water & Sewer
New Britain Water Maintenance Building
1000 Shuttle Meadow Road
New Britain, CT 06052

24 Hour Water Emergency Report Number

860-826-3536 (7 am – 3 pm) 

860-826-3546 (3 pm – 7 am)